This Refund Policy explains when TechXaro refunds a payment. It applies to all services we sell and forms part of our Terms of Service.
Payments are final and non-refundable once made. The only exception is an accidental duplicate payment for the same invoice, plan, or service, which we refund.
We offer a free discovery call, initial audit, and strategy before any payment. Once implementation begins, no refund applies, because the strategy has already been agreed with you and we have committed time, software licenses, and team capacity to your project.
Use the free consultation to confirm that the scope and price suit you. You can also review our case studies before you commit.
The no refund rule applies to:
The rule applies whether or not you have started using the service, and whether you cancel part way through or decide not to continue.
We refund a payment that was charged more than once for the same thing by mistake. Examples include:
The duplicate payment exception does not cover:
Email contact@techxaro.com within 7 days of the duplicate charge.
Use the subject line “Duplicate Payment Refund.”
Include your name, the invoice or order number, the date and amount of both payments, and proof of payment (a receipt, transaction ID, or bank statement screenshot).
You may cancel a recurring service at any time. Cancellation stops future billing but does not refund the current period, and your access continues until that period ends.
To avoid being charged for the next cycle, cancel before the renewal date by emailing contact@techxaro.com
Please contact us before filing a dispute with your bank or card provider. Duplicate charges and most other payment issues are resolved quickly by email. A chargeback filed against a valid, correctly billed payment may result in suspension of your services, and we may provide records of the work and our communications to your bank.
We may update this policy from time to time. The version in effect when you made a payment applies to that payment. The “Last updated” date shows the latest revision.
If you are unsure whether a charge qualifies, contact us and we will review it.
Email: contact@techxaro.com
Phone / WhatsApp: (+92) 311 4865556
We deliver reliable, high-quality solutions tailored to your business needs, on time and on budget.
We deliver reliable, high-quality solutions tailored to your business needs, on time and on budget.